Charndelle Basnett, BACP

Charndelle Basnett is a counsellor who works with people facing stress, anxiety and relationship strains. She holds a First Class Bachelor’s Degree in Counselling and is registered with the British Association for Counselling and Psychotherapy, BACP. Charndelle uses clear, compassionate listening to help people feel heard and less alone.

Her approach is practical and person-centred. She draws on Acceptance and Commitment Therapy (ACT) to help people live by their values, and Cognitive Behavioural Therapy (CBT) to identify and change unhelpful thinking patterns. She also uses Attachment-Based and Dialectical Behaviour Therapy ideas where they suit the person’s needs.

Charndelle supports people through a wide range of issues. These include grief, trauma and abuse, depression, addiction, chronic pain, long-term illness and living with major health conditions. She also helps with parenting strain, career questions, sleep problems, intimacy concerns, anger and low self-esteem.

She offers different timeframes to match what someone needs, from single sessions to short-term and longer-term work. Sessions are available online, by telephone and via live chat, and international clients are accepted. Fees vary with location and the service model uses a subscription that can be cancelled at any time.

To get started, choose the Start Therapy button, complete the short matching questionnaire and schedule a time based on the therapist’s availability. Charndelle aims to create a calm, respectful space where people can take the next step at their own pace.

Therapeutic approaches for online counselling

Acceptance and Commitment Therapy helps people name what matters to them and take small steps towards those values, even when feelings are difficult. It can suit those coping with long-term health issues, stress or life changes. Cognitive Behavioural Therapy focuses on spotting unhelpful thoughts and testing them with practical experiments and new behaviours, which can help with anxiety, low mood and sleep problems.

Choosing the right approach is a collaborative process. The therapist will listen to your goals and preferences and suggest methods that seem likely to help. Together you will try strategies and adapt the plan if something does not fit.

Charndelle offers online, telephone and live chat options, and international clients are accepted. If you are unsure which session type works best, confirm available formats before booking. Online options can make it easier to fit therapy into a busy week, reduce travel time and enable shorter check-ins when needed. Telephone sessions use less bandwidth and can be better when being on camera is difficult, while live chat can suit quick, focused conversations or those who prefer writing. Registered professionals and therapists can support people to manage chronic pain, grief, relationship strains and other concerns through regular online work.