Farzana Iqbal, BACP

Farzana Iqbal is a BACP-registered counsellor who offers warm, straightforward support for people feeling overwhelmed by life. She works with worries such as stress, anxiety and depression, and helps people cope with grief, anger and major life changes. The first meetings focus on listening and understanding what matters to each person. She aims to create a calm space where clients can speak honestly and at their own pace.

With three years of experience, Farzana uses a gentle, human approach rather than quick fixes. Sessions are aimed at uncovering what lies beneath current difficulties and finding practical steps forward. She draws on client-centred ways of working to follow the client’s lead and build understanding together.

She also uses solution-focused techniques to pinpoint small, achievable changes that can make a difference day to day. This can be useful for goals around career worries, managing money stress, improving body image, or coping with family of origin issues. The same methods are used for concerns linked to fertility, cancer-related distress, hospice and end-of-life counselling, and separation or divorce.

Farzana encourages a steady, paced process. She helps people work through feelings of abandonment, emptiness, guilt and shame, and the isolation that can follow big life events. Conversations are practical and humane, centred on the client’s goals.

People interested in starting are asked to use the Start Therapy button and complete a short matching questionnaire. That information is used to schedule sessions according to the therapist’s availability and to begin building a plan together.

How different approaches shape online counselling

Client-Centred Therapy is about being heard. The counsellor follows the client’s lead, reflects what they say, and helps them make sense of their feelings. This approach is useful when someone needs a safe space to talk through grief, anxiety, or feelings of emptiness.

Solution-Focused Therapy looks for small, practical steps that move a person towards their goals. It focuses on strengths and on what is already working. That can help with problems like career decisions, coping with life changes, or managing day-to-day stress.

Finding the best approach is usually a shared process. The therapist will work collaboratively to understand needs, try different ways of working, and agree what feels most helpful. Clients are encouraged to give feedback so the plan can be adjusted as required.

Online therapy can make it easier to fit sessions into a busy life, for example by removing travel time or allowing shorter check-ins during a workday. It can also offer different ways to connect depending on what the client prefers; however the biography does not list specific session formats, so confirm the available options before booking. Registered or accredited professionals can adapt these methods to online work and help clients apply practical steps between sessions.