Francesca Martin, BACP

Francesca Martin is a counsellor with 17 years' experience. She holds a BACP credential, has worked in schools and agencies, and has supported people with relationship and alcohol-related concerns. She trained in Person-Centred counselling, has an additional couples counselling qualification, and completed CPD in online and telephone counselling.

Francesca takes a straightforward, listening-led approach. Sessions focus on what matters to the client and on finding practical options. She avoids telling people what to do and instead helps them weigh choices and make sense of difficult emotions.

Her background includes 11 years as a school counsellor and work in agencies that dealt with addiction and alcohol-related issues. She has also practised as a counselling supervisor, supporting other counsellors in their work. These roles have shaped a calm, steady style and an emphasis on clear communication.

People who come to Francesca often bring stress, anxiety, relationship difficulties, grief, or struggles with self-esteem. She also works with issues such as parenting strain, chronic illness and pain, addiction, ADHD, and compassion fatigue. Her practice includes attention to attachment, abandonment, and communication problems.

Sessions are held in the United Kingdom and are run in English. International clients are not currently accepted. If someone is unsure whether Francesca is the right fit, she asks people to start with a short matching questionnaire and then schedule a first appointment to discuss goals and practical arrangements.

How Francesca uses person-centred work online

Francesca practises Person-Centred Therapy, which focuses on building a warm, non-judgemental relationship. The emphasis is on listening, acceptance and helping clients find their own solutions, which can help with anxiety, relationship issues and low self-esteem.

She has added training in couples counselling and a CPD certificate in online and telephone counselling. The couples focus helps people talk through patterns and communication problems, while the online and telephone training supports sessions away from a counselling room.

Finding the right approach is part of the process. Francesca works collaboratively to work out goals and the style that suits each person. She will discuss what feels most helpful and adapt methods over time to match changing needs and preferences.

Practical benefits of remote sessions include fitting therapy into a busy day and reducing travel time. Telephone sessions can be useful when a simpler, audio-only check-in is needed, and online video can allow face-to-face conversation without a commute. Confirm the current session formats before booking so arrangements match personal needs and day-to-day routines.