Genevieve Walters, BACP

Genevieve Walters is a counsellor with 18 years' experience who works from a foundation of narrative and client-centred approaches. She holds a Master of Social Sciences in Counselling Psychology and is registered with the BACP. Genevieve aims to offer a steady, understanding presence for people facing hard times.

She describes counselling as a relationship that helps people choose the changes they want. Sessions are not a quick fix, but many find relief from being heard and understood. Genevieve uses talking and creative methods to help people reframe their stories and make sense of painful events.

Her background includes managing counselling teams responding to national disasters and the pandemic. She has worked in bereavement services, hospices and high schools, and has supported professionals such as teachers, nurses and firefighters with vicarious trauma and burnout.

Genevieve often uses reflective and creative techniques alongside practical strategies for acute stress and trauma responses. She says she learns from each person and adapts what she does to what helps them most. This means sessions may include gentle reflection, narrative work and practical tools to manage strong reactions.

She accepts clients from diverse backgrounds and has supported people through bereavement, sudden loss, major life transitions and long-term health or caregiving strains. Her practice is guided by the BACP Ethical Framework and she carries public liability insurance for face to face and remote work.

How her approaches translate to online counselling

Client-Centred Therapy focuses on attentive, non-judgemental listening and helping people find their own solutions; it is useful for stress, low mood and confidence issues. Narrative Therapy looks at the stories people tell about their lives and helps people rewrite limiting or painful narratives, which can be helpful after trauma, bereavement or major change.

Finding the right approach is part of the work. Genevieve treats this as a collaborative process and will discuss what feels most helpful based on someone’s needs, goals and preferences. She adapts methods over time so sessions fit the person's pace and current concerns.

Confirm session formats before booking, as specific remote or in-person options were not listed in the profile. In general, online counselling can make it easier to fit sessions into a busy week, allow shorter check-ins when needed, and avoid travel time. It can also allow people to continue work when they live apart from specialist services. Registered and accredited professionals typically discuss practical arrangements at first contact so sessions match each person's day-to-day life.