- Stress and anxiety
- Support with grief
- English Mandarin Cantonese
About Hoi
Her approach is adaptable and client-led. Sessions are shaped around each person's needs and goals rather than a fixed script. Heidi draws on a mix of methods to help people build coping skills, manage difficult feelings, and clarify next steps in their life.
Heidi has around six years of professional experience working with issues such as grief, parenting strain, relationship difficulties, trauma and abuse, eating and sleeping problems, anger and career concerns. She also supports people dealing with chronic pain, illness and disability, caregiver stress, attachment and abandonment worries, and body image or family-origin issues.
Her clinical work uses Acceptance and Commitment Therapy, Cognitive Behavioural Therapy, Emotionally-Focused Therapy, Client-Centred Therapy and Psychodynamic Therapy. In practice this means combining conversations about thoughts and feelings with work on values, relationships and patterns from the past.
Heidi offers sessions in English, Mandarin and Cantonese and accepts international clients. She encourages people to take the first step even when it feels hard and works with them to set realistic, manageable goals.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
6+ years
Credentials
BACP · United Kingdom
Languages
English, Mandarin, Cantonese
How Heidi's approaches work online
Acceptance and Commitment Therapy focuses on helping people clarify their values and take committed steps towards them while learning to live with difficult thoughts and feelings. It can help with anxiety, stress and adapting to life changes. Cognitive Behavioural Therapy looks at links between thoughts, feelings and behaviours and uses practical exercises to shift unhelpful patterns, which can aid sleep, mood and worry. Client-Centred Therapy places the person at the centre of the work, emphasising empathic listening and supporting people to find their own solutions and build self-trust.Finding the right approach is often part of the work together. Heidi will discuss different methods and collaborate with the client to choose what fits their goals, needs and preferences. She adapts tools and pacing so the process feels manageable rather than overwhelming.
The therapist's profile does not list specific session formats, so check the current options before booking. Online therapy can make it easier to fit sessions around work, caregiving or medical appointments and can reduce travel time. It also allows for shorter check-ins when needed, or longer sessions for deeper work. Many people find it simpler to keep a steady routine when sessions slot into everyday life.
Frequently asked questions
What kinds of problems does this counsellor help with?
Heidi works with stress, anxiety, depression and issues around self-esteem. She also supports people with relationship difficulties, grief, parenting strain, trauma and abuse, eating and sleeping concerns, and challenges related to chronic illness and caregiving.
How would she approach therapy with me?
Her style is client-centred and practical. She mixes approaches such as Acceptance and Commitment Therapy and Cognitive Behavioural Therapy to help with feelings, thoughts and everyday coping strategies.
What is her professional background?
She has about six years of professional experience working with a range of emotional and life issues, including family-origin problems, attachment concerns, and compassion fatigue.
Where is she based and what credential does she hold?
Heidi is based in the United Kingdom and is BACP registered, as noted in her background.
Which languages can sessions be held in?
Sessions are offered in English, Mandarin and Cantonese, and she accepts international clients.
What session formats are available?
The original profile does not specify session formats, so please confirm the current session options before booking.
How are sessions paid for and what do they cost?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete the short matching questionnaire, and then schedule according to the therapist's availability.