Jacqueline"Jacqui" Mancuso, PACFA

Jacqueline "Jacqui" Mancuso is a PACFA counsellor with 14 years' experience working in community settings. She brings a calm, flexible manner and responds to each person's pace. Jacqui listens for what matters to you and helps you take practical steps when needed.

She has worked with people affected by women's health issues, sexual assault and domestic violence, military service, disabilities, chronic health conditions and carers. Jacqui also has experience with students and people navigating major life changes. Her practice includes supporting people with grief, trauma, anxiety, stress and relationship difficulties, and she has additional focus on caregiver strain and chronic pain and illness.

Jacqui's style is gentle and collaborative. She pays attention to the meaning behind what people say and tracks the patterns that keep causing distress. Sessions can include talking, practical problem solving and creative activities when people want them.

Her main influences are Existential Therapy and Internal Family Systems, with Acceptance and Commitment Therapy also informing her work. She avoids pushing specific techniques and instead follows what a person is ready to try, always respecting their preferences.

Reaching out can feel difficult, and Jacqui aims to make the first steps manageable. She encourages small, achievable actions and offers steady support while people work through grief, relationship strain, midlife questions, chronic illness impacts or career shifts.

Approaches that suit online counselling and life changes

Existential Therapy looks at the big questions people bring to counselling - meaning, choice and responsibility. It helps when life changes feel heavy or people are questioning their direction. Internal Family Systems (IFS) maps the different parts inside a person - for example the anxious part or the protective part - and helps those parts relate differently to each other. This approach can be useful for trauma, self-criticism and internal conflict. Acceptance and Commitment Therapy (ACT) teaches ways to notice difficult thoughts and feelings while making clearer choices about what matters most, which can help with anxiety, chronic illness impacts and stress.

Choosing the right approach is part of the work. The therapist will discuss goals, preferences and what feels tolerable, then try methods that match those needs. That collaborative process means techniques can be adapted over time if something isn't helping.

The profile does not list specific session formats, so please confirm available options before booking. Online sessions can make it easier to fit appointments into a busy week, reduce travel time, and allow quieter check-ins or shorter follow-ups when that's helpful. They also let people try creative exercises or structured therapies from wherever they are, with the therapist guiding what will work best for their situation.